What in the WORLD did you do to my favorite store? You cut out my size, my only choice for pants is skinny leg-jeans and the rest of the garbage looks like 1970's polyester. Shapeless, loud colors, inferior quality. WOW in a matter of 4 months, it has completely changed from competitive , timeless fashion to an over-priced Kmart wanna-be! I guess it'll be Talbot's for me. (I'm a size 0 petite) FYI, my rating went from 5 stars to one in less than 4 months!
Shop here often. Came today with my mother, grandmother, and sister. We spend a total of over $600. The woman at one of the cash registers, Lynda, was beyond rude. No customer service at all. She complained about us checking out in that section, although the store was packed and there were lines at every register. My grandmother pulled out her coupons she received in the mail and Lynda said that the coupons will not work on her items. My grandmother politely asked if she would scan the two of them just to make sure. After huffing about it, Lynda scanned the coupons and rudely told my grandmother that She told her they wouldn't work. My grandmother paid and then my mother checked out. The horrible customer service continued. Then it was my turn. I had a coupon Belk emailed me and held it up for her to scan. She raised her voice to me and told me I was wasting her time by scanning this coupon because it won't work. I told her that I was sorry she felt that I was wasting her time, but find it odd that I received an email with coupons telling me to come in and use them, but when I do they don't work. She then continued to rant to me about how people are stupid and don't understand that the coupons will not ever work and yet they make her scan them anyways just to be sure. I am not one to complain, and I myself work in customer service. I understand people have bad days, but that is no excuse to speak to someone, especially customers, in such a manner. It was very discerning and disappointing to be treated in such a rude manner after all we did was shop and purchase their merchandise. Will definitely reconsider shopping here from here on out.
Selection is great if they don't have my size they order it for me.
This place is awful. It seems like the only 3 people they have working here hate their lives and want you to know it. I've given this place multiple chances to change my mind but I will never shop here again.
Just shopped this Belks, and was impressed. "Deven" @ the MAC counter was wonderful!
Love the service I get, ser jce is soo great my best frie. Comes from LA. To shop in Newna store.
Belk is a US Department Store based in Newnan, Georgia. Belk is located at 450 Newnan Crossing Bypass, Newnan, GA 30265, USA.
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