WHY IS THE STAFF WRITING REVIEWS???
I have gone to Ciao Bella Center since 2012 on and off. Recently my mother passed so the weight I lost came back. I was a little skeptical about going back to Ciao Bella because of the way they treated my mother ... the staff is not pleasant and carry "not want to be there" attitudes... one of the reasons why I know of more people who chose to not visit this facility ...but I overlooked it and made an appointment anyway back in 2016. The day of my appointment I received a call 30 mins before my scheduled appointment informing me that I needed to reschedule because the doctor had to leave. Considering that I was 1 hour away from the facility so was already in my car headed there and also took time off work to make it to my appointment, I was not happy with that phone call. I gave the feedback to the office manager Kim, and just like any consumer, I felt that it would be understood ... considering that's an office manager. In my field of customer service it is understood that a MANAGER should be able to handle any feedback whether positive or negative. Well, now its 2017 and I thought I would give them a try AGAIN only to be told I have been 'blackballed'. So, because of the inconsideration done towards me I am no longer welcomed in their facility. So, me being a paying customer I am not one to let a staff know any feedback that is needed? The doctor gets on the phone saying that her entire staff received hostility. When did I talk to an entire staff? Last I check the MANAGER was the only one I gave the feedback to. Then she goes on to say that I was inside the facility where the 'incident' took place. Inside??? I never even made it to the facility to have an encounter due to a canceled appointment. Insert confused face here. Then she says the incident took place in 2015 .... insert another confused face. So, not only has the staff been rude to my mother, and others who refuse to go to this facility, now I have experienced it. If I could calculate all the money I have given to Dr. Stephens and her staff I would ... so to be treated in an unfair way all because of their inconsideration is not how you conduct a business.
I would recommend Dr. Stephens to anyone. Her and her staff are awesome, the loving and caring vibe when you walk through the door is amazing. Thanks to Dr. Stephens and staff
I feel like a new person. Dr. Stephens changed my life with my pellet insertion!! I highly recommend her & her phenomenal staff!
Ciao Bella Medical Center And Spa is a US Spa based in Newnan, Georgia. Ciao Bella Medical Center And Spa is located at 175 Jefferson Pkwy, Newnan, GA 30263, USA.
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